SHIPPING INQUIRIES

Feel free to contact us here for any queries that are not answered below :)

  • WHAT MAIL OPTIONS DO YOU OFFER?

    Free normal mail and doorstep delivery is offered for all items! Normal mail is send out via Singpost within a week of your order confirmation and proof of mailing will be provided upon request as well. Doorstep delivery is available for any purchase amount/quantity should you require it. Prices and options are shown in your checkout page :)

  • HOW DO I TRACK MY REGISTERED MAIL?

    Registered mail are sent out via a few delivery providers. Items will be delivered within maximum two weeks of purchase. We will provide pictures of proof of delivery only if asked for once your parcel has been dropped off.

  • MY ORDERS REACHED ME DAMAGED/ MISSING ITEM, WHAT SHOULD I DO?

    All orders are carefully packed and protected with our bubbled polymailers. In the event of any product/lost/missing issues, please contact us directly via IG DMs or email at kuehclouds@gmail.com for us to assist!